It’s easy to launch an AI proof of concept. It’s hard to turn it into a solution people actually enjoy using.

In this episode, Knownwell CMO Courtney Baker teams up with CEO David DeWolf and Chief Product & Technology Officer Mohan Rao to unpack the real-world challenges of operationalizing AI. From starting with the right problem to mastering change management and workflow integration, they share practical strategies for bridging the gap from prototype to production.

Pete Buer kicks things off with a look at a Columbia University/New York-Presbyterian AI breakthrough that detects hidden heart disease with 77% accuracy—and how early detection applies to industries far beyond healthcare.

Then, Pete sits down with Jim Garrity, Chief Client Officer at SingleStone, to explore his delightfully boring AI framework. They discuss why targeting unglamorous but business-critical processes can unlock major value, how insurance underwriters are speeding decisions with AI, and why professional services retention is all about avoiding single-threaded relationships and spotting growth opportunities early.

Explore how to stop flying blind and start harnessing AI for what it does best before it’s too late. Visit www.knownwell.com to get a guided tour of the platform.

Watch this episode on YouTube: https://youtu.be/U8KG0iPUPNU