Emotions aren’t problems to solve—they’re messengers revealing what we truly need.

In this episode of Beyond the Class, CFCC CEO and organizational psychologist Misty Janks explores how emotional intelligence (EI) transforms relationships, decision-making, and leadership.

The conversation begins around Daniel Goleman’s five components of emotional intelligence:

• Self-awareness
• Self-regulation
• Motivation
• Empathy
• Social skills

These aren’t just abstract ideas—they’re practical tools that shape how we show up in every interaction. Misty explains how emotional catalysts—specific events that trigger strong emotional responses—can uncover our values and unmet needs. Whether it’s frustration pointing to a need for clarity or anxiety signaling a desire for safety, emotions guide us toward more profound understanding.

Listeners will gain three actionable strategies for managing emotional catalysts:

1. Identify your triggers—both positive and negative.
2. Pause before reacting—interrupting automatic responses and allowing space for thoughtful action.
3. Reframe challenges by viewing emotional moments as opportunities for growth.

The impact of emotional intelligence goes far beyond the workplace. Leaders with high EI foster cultures of trust, adaptability, and psychological safety, while individuals experience less stress and deeper, more fulfilling relationships.

Whether you're leading a team, navigating family dynamics, or simply striving to show up more intentionally, this episode offers practical wisdom for turning emotional awareness into your greatest strength.

👉 Visit https://www.chapmancommunities.org/ to learn more about bringing emotional intelligence to your organization.