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Why Aren’t More People Talking About Mental Health in E-Commerce?

Why Aren’t More People Talking About Mental Health in E-Commerce?

Released Thursday, 2nd January 2025
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Why Aren’t More People Talking About Mental Health in E-Commerce?

Why Aren’t More People Talking About Mental Health in E-Commerce?

Why Aren’t More People Talking About Mental Health in E-Commerce?

Why Aren’t More People Talking About Mental Health in E-Commerce?

Thursday, 2nd January 2025
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Transcript

81% of working adults believe employers should prioritize employee mental health, yet 77% feel it's not discussed enough.

In this episode, Roxy and Elena dive into the critical intersection of mental health and workplace culture in the high-pressure world of ecommerce. They explore how to navigate the chaos of Black Friday, create a culture of openness and flexibility, and take actionable steps to prevent burnout — all while ensuring long-term success for your brand.

TL;DR:

  • Strategies to combat burnout in ecommerce
  • The mental health impact of unrelenting consumer demand
  • How employee wellbeing drives long-term customer satisfaction
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From The Podcast

Welcome to The Commerce Experience with Elena Kacan and Roxy Couse — two trailblazers in ecommerce who bring a unique perspective as one of the only women-led podcasts in the industry. With their combined backgrounds in marketing and merchandising, Elena and Roxy dive into the strategies and perspectives necessary to keep pace with a rapidly changing industry shaped by consumer trends, technological advancements, and the growing influence of AI.Meet Your Hosts:Elena Kacan, Senior Community Marketing and Social Media Manager at Bloomreach – A dynamic brand marketing strategist, Elena is the driving force behind Bloomreach’s community and ambassador initiatives, social strategy, and podcast. As a frequent Skillpop instructor (covering topics like AI for marketers and personal branding), a regular expert panelist and emcee with Carolina Women in Tech, and a brand ambassador for the Community-Led Alliance, she’s passionate about connecting with industry practitioners and leaders to foster an engaged, supportive community that benefits everyone in ecommerce.Roxy Couse, Director, Community and Content Marketing at Bloomreach – With a strong foundation in merchandising from her experience at Dillard’s and Whirlpool, Roxy brings over a decade of expertise in ecommerce strategy, UX, and content marketing. Featured in Business Insider, Newsweek, and Women and Retail, Roxy is also a known voice in ecommerce, as well as on TikTok and Instagram where she connects with nearly 270k followers. Her approach to building engaging, results-driven shopping experiences adds depth to every podcast conversation.Join Elena and Roxy for candid conversations and actionable insights, all from a perspective you won’t find anywhere else in ecommerce.

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