In this episode of Confessions of a Higher Ed CMO, host Jaime Hunt sits down with Nikki Ferrell, Associate Director of Online Enrollment Marketing and Communications at Miami University, to explore how higher education institutions can adopt AI ethically and intentionally. They reflect on past tech disruptions—like the chaotic rollout of university websites and social media—and offer strategies to prevent similar pitfalls with AI. Nikki shares how Miami University is proactively building a responsible, inclusive AI implementation framework grounded in transparency and ongoing education. Whether you're just starting to think about AI or already experimenting with tools, this episode is packed with practical advice.

Guest Name: Nikki Ferrell, Associate Director of Online Enrollment Marketing and Communications at Miami University

Guest Social: https://www.linkedin.com/in/nferrell/

Guest Bio: Nikki Ferrell is the Associate Director of Online Enrollment Marketing and Communications at Miami University, where she chairs a cross-departmental AI Steering Committee focused on research, policy, principles, and education. Inspired by her graduate work in composition and rhetoric, she champions ethical, transparent, and inclusive AI adoption across teams by fostering open dialogue, thoughtful experimentation, and ongoing learning. Nikki’s current focus is expanding staff training and educational resources to ensure Miami’s marketing practices evolve responsibly alongside the technology.

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Connect With Our Host:
Jaime Hunt
https://www.linkedin.com/in/jaimehunt/
https://twitter.com/JaimeHuntIMC

About The Enrollify Podcast Network:
Confessions of a Higher Ed CMO is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too! 

Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.