What is the impact of ambiguity in the workplace?

Professors Laura and Jan Doering from University of Toronto help answer this question from their recently published research, co-authored with Professor András Tilcsik. 

Laura Doering is an Associate Professor of Strategic Management and is cross-appointed in the Department of Sociology. Jan Doering is an Assistant Professor of Sociology at the University of Toronto. 

As an economic sociologist, Laura examines how interactions and social psychological processes shape outcomes for households, organizations, and markets. Jan’s research is situated in two areas: social control and conflict in urban neighbourhoods and individual experiences and responses in relation to discrimination. 

We speak to Laura and Jan about ambiguous incidents in the workplace, uncertainty, and blind spots. We learn about their unique collaboration: in research, marriage, and life.