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The Culture of Knowing: Why Knowledge Management Isn’t Always About Answers with Lana Kosnik

The Culture of Knowing: Why Knowledge Management Isn’t Always About Answers with Lana Kosnik

Released Thursday, 1st May 2025
Good episode? Give it some love!
The Culture of Knowing: Why Knowledge Management Isn’t Always About Answers with Lana Kosnik

The Culture of Knowing: Why Knowledge Management Isn’t Always About Answers with Lana Kosnik

The Culture of Knowing: Why Knowledge Management Isn’t Always About Answers with Lana Kosnik

The Culture of Knowing: Why Knowledge Management Isn’t Always About Answers with Lana Kosnik

Thursday, 1st May 2025
Good episode? Give it some love!
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Exploring contact center technology that drives agent productivity and provides exceptional customer service — delivering the right answers, to the right people, at the right time.

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