In this episode, host John Walter talks with Braden Ream, the co-founder and CEO of Voiceflow. They delve into the evolution of conversation design with the advent of large language models. Braden shares insights into the shift from traditional methods to AI-driven approaches and discusses how Voiceflow is pioneering in this space. The discussion also touches upon the emerging trends in outsourcing and BPOs, highlighting the integration of AI in these sectors.

Additional Resources:

Connect with Braden Ream on LinkedIn: https://www.linkedin.com/in/braden-ream/

Learn more about Voiceflow: https://www.voiceflow.com/

Connect with John Walter on LinkedIn: https://www.linkedin.com/in/jowalter/