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Julia Ahlfeldt, Certified Customer Experience Professional

Decoding the Customer

A weekly Business podcast

Good podcast? Give it some love!

Julia Ahlfeldt, Certified Customer Experience Professional
Decoding the Customer

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Julia Ahlfeldt, Certified Customer Experience Professional

Decoding the Customer

A weekly Business podcast

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Frequently Asked Questions about Decoding the Customer

How do I contact Decoding the Customer?

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Does Decoding the Customer accept guest interviews?

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Where does Decoding the Customer rank on Apple Podcasts charts?

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Where does Decoding the Customer rank on Spotify's podcast charts?

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Which brands have sponsored Decoding the Customer?

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What is Decoding the Customer about?

Here is the podcast description for Decoding the Customer:

In the age of empowered consumers, brands must put customers at the center of their business. Customer experience and business strategy expert, Julia Ahlfeldt CCXP, profiles the world’s top customer-centric change makers to bring you insights on how the customer experience revolution is taking hold in businesses around the globe. Whether you are new to CX, a seasoned professional looking to expand your knowledge or someone who is just interested in learning how empowered customers are transforming the business landscape, this show will take you inside the latest topics and trends in the world of customer experience.

How many episodes of Decoding the Customer exist?

As of Aug 17th, 2025, Decoding the Customer has published 95 episodes.

When was the latest episode of Decoding the Customer?

The latest episode of Decoding the Customer was published on Aug 26th, 2024

When did Decoding the Customer launch?

Decoding the Customer launched its first episode on Aug 21st, 2017.

Is Decoding the Customer explicit?

The content of Decoding the Customer is not explicit.

Who is the author of Decoding the Customer?

Decoding the Customer is created by Julia Ahlfeldt, Certified Customer Experience Professional.

Which podcast categories does Decoding the Customer belong to?

Decoding the Customer belongs to the following podcast categories:

Business

Which podcast hosting provider does Decoding the Customer use?

Decoding the Customer is hosted on Blubrry.

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