In this episode, we sit down with Dee Bowden, a revenue recovery expert and author of "Collect the Cash." Dee shares her invaluable insights on how leaders can reclaim outstanding payments and transform the collections process into a leadership act rather than a mundane administrative task. With her proven "Four Keys to Collect the Cash" framework, she emphasizes the importance of problem-solving, customer service, gratitude, and relationship building in the collection process.

You will learn the following:

1. The significance of shifting from a reactive to a proactive mindset in collections and how that impacts overall leadership effectiveness. 05:43

2. Why understanding the emotional dynamics of money conversations is crucial for maintaining strong client relationships while ensuring timely payments. 08:22

3. Common leadership blind spots that can lead to unpaid invoices and strategies to address them before they become costly issues. 11:44

4. The role of courage and confidence in navigating tough conversations about payments with clients who may be avoiding them. 15:30

5. How effective communication and collaboration between sales and accounts receivable teams can streamline the collections process and enhance organizational success. 19:49

To get in contact with Dee: 

LinkedIn: https://www.linkedin.com/in/deebowden

Website: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://collectthecash.biz

Book: https://collectthecash.biz/book

https://amzn.to/47muUMe

This episode is sponsored by   

Fantail Services  

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Our podcast is sponsored by   

The Global Trends Magazine

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Southern, Sweet & Sassy™ Coffee   

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The Outlier Project   

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Ascend Meditations

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Chop Ai

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Also catch our Exclusive Members only content “Going Deeper Within” on the Lions Guide Academy.

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