Straight talk from thought leaders, subject matter experts, and best-selling authors about customer communications and document strategies that make a difference. Explore innovative technologies and techniques that improve the performance of business and customer communications. How can you connect with customers in new and more profitable ways? Which document and information management technologies will bring the most bottom-line benefit? What communication strategies will improve company performance and help extend your brand in the marketplace? Document strategy expert and author, Kevin Craine, interviews guests on a variety of subjects concerning customer communications management, document management, social media, cloud computing, enterprise content management, archive and compliance, print and mail, and much more. Connect with the show by emailing info@document-strategy.com or visiting Document-Strategy.com.