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Experts of ExperienceEpisode from the podcastExperts of Experience
Behind the Scenes of L'Oréal’s Real-Time Marketing Machine

Behind the Scenes of L'Oréal’s Real-Time Marketing Machine

Released Wednesday, 13th August 2025
Good episode? Give it some love!
Behind the Scenes of L'Oréal’s Real-Time Marketing Machine

Behind the Scenes of L'Oréal’s Real-Time Marketing Machine

Behind the Scenes of L'Oréal’s Real-Time Marketing Machine

Behind the Scenes of L'Oréal’s Real-Time Marketing Machine

Wednesday, 13th August 2025
Good episode? Give it some love!
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From The Podcast

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If your customers aren’t happy, they will let you and the whole world know. Loudly. Ever wonder how companies deliver a consistent experience that meets - and exceeds - their customer’s expectations? On this show, we’ll dive deep into the world of customer experience and share how businesses are navigating high expectations and leveraging emerging technology like AI and GPT to create the next great experience for their customers. Hosted by Lacey Peace and featuring some of the smartest business minds of the day, Experts of Experience is your go-to resource for ideas, innovation, and inspiration to level up your CX. This podcast is presented by Salesforce Customer Success.

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