A generational transition for family businesses can be challenging. If you're in the business aviation industry, you likely know John and Johnny Foster. On this episode, John and Johnny describe the early days at OGARA, creating the foundations for NARA/IADA, and strategies for delighting customers to ensure repeat business.Some of the topics we’ll cover:-The Early Days of OGARA with John and Ed-Johnny finding himself in the business-The many phases of growth and change at OGARA-Transitioning a family business-Navigating challenging macro environmentsFollow the Flight Path PodcastsSpotify: https://open.spotify.com/show/731GLRsApple Podcasts: https://podcasts.apple.com/us/podcastOGARAJET LinksJohnny Foster on Linkedin: https://www.linkedin.com/in/johnny-foster-1083058/John Foster on LinkedIn:  https://www.linkedin.com/in/john-foster-03308812/OGARAJETS: https://ogarajets.com/OGARA's Aircraft For Sale: https://www.avbuyer.com/aircraft?dealer_autocomplete=OGARAJETS&dealer=OGARAJETSInternational Aircraft Dealers Association: https://iada.aero/FLYING’s Linkshttps://www.flyingmag.com/https://flyingfinance.com/https://www.avbuyer.com/https://aircraftforsale.com/Preston on Social MediaTwitter/X: https://x.com/prestonholland6LinkedIn: / prestonhollandLearn more about your ad choices. Visit megaphone.fm/adchoices