Episode 51 - Why the First 100 Days of a Customer Relationship Is Critical (Joey Coleman) by Focus on Customer Service Podcast | Podchaser

Episode from the podcastFocus on Customer Service Podcast

Episode 51 - Why the First 100 Days of a Customer Relationship Is Critical (Joey Coleman)

Released Monday, 29th May 2017

Good episode? Give it some love!

Episode 51 - Why the First 100 Days of a Customer Relationship Is Critical (Joey Coleman)

Episode 51 - Why the First 100 Days of a Customer Relationship Is Critical (Joey Coleman)

Monday, 29th May 2017

Good episode? Give it some love!

Rate Episode

List

Podchaser Pro

Rate

List

Get this podcast via API

From The Podcast

The “Focus on Customer Service” podcast features interviews of brands which are offering amazing customer service via social media. It is hosted by customer experience speaker and coach, Dan Gingiss.Lots of people are talking about content and marketing on social media, but this podcast will focus on the other side of social that many brands overlook – customer service. At first only the channel of last resort – when other service channels failed – social media is quickly becoming the channel of first resort for many customers, requiring companies to be as prepared on social as they are in the call center, on e-mail, or click-to-chat. The goals for this podcast are to:• Learn from other brands that we think are doing social care well• Share learnings with you• Increase the overall competency of the industry in the social care space And here’s the twist: YOU pick the guests. Brands must be nominated to appear on the show by one of their own customers, via our hashtag #FOCS, which stands for Focus on Customer Service.

Join Podchaser to...

Rate podcasts and episodes
Follow podcasts and creators
Create podcast and episode lists
& much more

Do you host or manage this podcast?
Claim and edit this page to your liking.

,

Podchaser is the ultimate destination for podcast data, search, and discovery. Learn More