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Getting Closer to the Customer, a Cx PodcastEpisode from the podcastGetting Closer to the Customer, a Cx Podcast
What is Cx?

What is Cx?

Released Tuesday, 25th February 2020
Good episode? Give it some love!
What is Cx?

What is Cx?

What is Cx?

What is Cx?

Tuesday, 25th February 2020
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This is our first episode introducing you to the topic of Cx - what customer experience really means and why some of the largest companies are shifting their strategic focus around it.

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From The Podcast

Cx experts, with a combined experience of over 25 years, Nick Sargent and Michael Chandler, host a podcast series called Getting Closer to the Customer. This podcast will help you and your organization understand the importance to building a deep and trusting relationship with your customer. Nick and Mike will offer examples, insights and trends into what it takes for businesses to remain successful by meeting customer expectations, enhancing customer experiences and improving customer retention rates.

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