Welcome to the fourth episode of Atlan's Humans of Data podcast. 

In this week's episode, we're in conversation with data leaders from BigBasket—Mani, Head of Analytics, and Pushkarini, Senior Consultant. They share how BigBasket employed data science to deal with COVID-19 and all the steps they took to continue business operations. 

Some of the measures include scaling BigBasket infrastructure in 2 days to support the demand surge, introducing safety guidelines and contactless delivery, prioritizing loyal customers, and running "what if" simulations to make business decisions. 

SUMMARY

00:39: Mani's data science journey and role at BigBasket

01:14: Pushkarini's data science journey and role at BigBasket

02:03: A glimpse into the analytics team at BigBasket

06:00: The BigBasket analytics team in action and a sneak peek at its partner ecosystem 

08:25: What does it take to build a high-quality data team?

11:14: Actionable insights on building high-impact analytics teams 

14:05: How did BigBasket's analytics team respond to COVID-19 and the impact on its business?

19:55: What changed internally for the analytics team while responding to the challenges from COVID-19?

22:21: How did the analytics team prioritize organization-wide requests as a result of COVID-19?

23:41: Role of data science at BigBasket in adapting to a new normal

25:18: Changes in BigBasket's data science strategy for a new normal 

28:37: Division of responsibilities within the analytics team during COVID-19

31:19: Actionable tips for data leaders on managing their teams during a crippling crisis

About The Speakers

Mani is a published author and a data and analytics leader with 25 years of experience. Previously, he was the Director of Analytics at Dell.

Pushkarini is a data and analytics manager at Big Basket.

About Atlan

Atlan is a data democratization company based in Singapore. The Humans of Data is an initiative by Atlan, featuring everything from ebooks and courses to expert interviews.