Bottlenecks in Work Processes- Bottlenecks occur when demand exceeds system capacity.- Example: A team with sufficient work may face bottlenecks due to limited resources or dependencies on other teams.- Real-life scenarios are more complex than simplified examples.

Bottlenecks and Solutions- Bottlenecks are challenging and expensive to deal with.- Finding opportunities within the system or reading the book 'The Goal' by Goldratt can help.- Bottlenecks exist in every system and must be identified and addressed.

Bottleneck Theory in System- The pace of the system is determined by the bottleneck.- To relieve the bottleneck, identify and remove any other duties that may be holding up the bottleneck resource.- Delegate tasks to alleviate bottlenecks and enhance efficiency.- Identify opportunities to reduce capacity constraint.

Identifying and Eliminating Bottlenecks- Bottlenecks can be identified by comparing the pace of the system to the delivery rate of the bottleneck.- If the system's pace is lower than the bottleneck's delivery rate, there may be another bottleneck that needs to be addressed.- The process of identifying and eliminating bottlenecks should be repeated until all bottlenecks are resolved.

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