Driving Transformative CX with Paul Brotzel, Hugo Wegbrans & Yad Jaura

Driving Transformative CX with Paul Brotzel, Hugo Wegbrans & Yad Jaura

Released Tuesday, 27th July 2021
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Driving Transformative CX with Paul Brotzel, Hugo Wegbrans & Yad Jaura

Driving Transformative CX with Paul Brotzel, Hugo Wegbrans & Yad Jaura

Driving Transformative CX with Paul Brotzel, Hugo Wegbrans & Yad Jaura

Driving Transformative CX with Paul Brotzel, Hugo Wegbrans & Yad Jaura

Tuesday, 27th July 2021
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Yad Jaura, Product Marketing Manager at Netcall spoke with customer Aon about the role of Liberty Create low-code in transforming customer experience.

Paul Brotzel, Global CIO, and Hugo Wegbrans, Global Chief Broking Officer, spoke about how there is now greater collaboration between business and IT, enabling delivery at a global scale with a fast, flexible approach.

They also explained the challenges faced by Aon in delivering a global transformation project, how business and IT have worked together to achieve success, and advice for anyone embarking on a similar journey, including key lessons learned. Hear about their low-code journey as they offer practical guidance and considerations for other organisations starting out on a transformation journey.

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