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256: Built from Grit: Jay on Customer Experience, Reinvention, and Radical Integrity with Jay Sapovits

256: Built from Grit: Jay on Customer Experience, Reinvention, and Radical Integrity with Jay Sapovits

Released Tuesday, 24th June 2025
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256: Built from Grit: Jay on Customer Experience, Reinvention, and Radical Integrity with Jay Sapovits

256: Built from Grit: Jay on Customer Experience, Reinvention, and Radical Integrity with Jay Sapovits

256: Built from Grit: Jay on Customer Experience, Reinvention, and Radical Integrity with Jay Sapovits

256: Built from Grit: Jay on Customer Experience, Reinvention, and Radical Integrity with Jay Sapovits

Tuesday, 24th June 2025
Good episode? Give it some love!
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From The Podcast

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Join host Yanique Grant as she takes you on a journey with global entrepreneurs and subject matter experts that can help you to navigate your customer experience. Learn what customers really want and how businesses can understand the psychology of each customer or business that they engage with. We will be looking at technology, leadership, customer service charters and strategies, training and development, complaint management, service recovery and so much more!

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