In this solo episode of the Optimal Aging Podcast, host Jay Croft shares a powerful chapter from his new book Selling Longevity: How Over-50 Fitness Can Transform Lives and Your Business. If you’re a fitness professional wondering how to better serve and attract people over 50—this is your playbook.
You'll learn:
Jay also reads “Designing the Over-50 Customer Experience,” a key chapter, and shares a bonus story that proves: older clients aren’t just inspiring—they’re good business.
Timestamps:
00:00 – Why longevity is the biggest fitness opportunity
01:10 – Who the book Selling Longevity is for
02:20 – Two types of gym owners over 50
03:30 – Why this market is good business
04:00 – Reading Chapter 8: Designing the Over-50 Customer Experience
05:00 – First impressions: respect, language, and imagery
06:30 – Designing welcoming spaces and programming
08:00 – Importance of small group personal training
09:30 – Retention tips and long-term loyalty
11:00 – Bonus Story: A failed customer experience in Nashville
12:20 – Message to fitness pros: How to engage people over 50
13:00 – Bonus Story: Betty and Rob's inspiring journey
14:00 – Final thoughts and call to action
Resources Mentioned:
🎤 Host: Jay Croft
Jay is the founder of Prime Fit Content, helping fitness businesses grow by connecting authentically with people over 50.
🌐 Podcast Website: https://primefitcontent.com
👍 Rate the show on Apple Podcasts
📬 Join the email list – https://primefitcontent.com
📱 Follow on Instagram – @primefitcontent
📥 Contact – jay@primefitcontent.com
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