Episode from the podcastPerformance in People Podcasts

How customer service differs across the world

Released Thursday, 6th February 2020

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How customer service differs across the world

Thursday, 6th February 2020

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Performance in People (PiP) customer experience professionals get together to discuss the variety and inconsistencies in customer service they've experienced across the globe.

Hosted on Acast. See acast.com/privacy for more information.

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Performance in People (PiP) is the UK’s leading customer service business, providing customer experience consultancy and measurement services to improve customer service throughout the UK. PiP’s range of customer experience improvement services includes:Mystery ShoppingCustomer Research SurveysAuditsTraining and CoachingService Standards DevelopmentIn our podcasts, we talk with some our clients from a range of world class brands and sectors including automotive, retail, financial and hospitality. We discuss all things customer service related, exploring the key challenges in today's industry, and case studies on how they've developed their organisations customer experiences. We also share podcasts from our PiP HQ team of customer service experts - debating on CX hot topics, and sharing some of the insights we've launched to improve our client's customer service performance. Hosted on Acast. See acast.com/privacy for more information.

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