In this episode, Angela is joined by Karen Goldman, Managing Director of the Established Business Program and Services at the Women’s Business Development Center (WBDC). Karen shares her expert insights on what it takes to be an exceptional manager—starting with the hiring process. She emphasizes how thoughtful delegation, especially providing context to your team, can make all the difference in outcomes and morale. Plus, we explore whether joining the WBDC could be the right move for your business growth and support network.