Reinventing Customer Experience: Jason Morris of Nordstrom by Reinventing Customer Experience | Podchaser

Episode from the podcastReinventing Customer Experience

Reinventing Customer Experience: Jason Morris of Nordstrom

Released Friday, 13th December 2024

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Reinventing Customer Experience: Jason Morris of Nordstrom

Reinventing Customer Experience: Jason Morris of Nordstrom

Friday, 13th December 2024

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From The Podcast

Staying connected with consumers in today’s rapidly evolving digital world is crucial. So, how do companies deliver personalized experiences while meeting customers where they want to be engaged? On “Reinventing Customer Experience”—the first in a series of podcasts from ZS called “Impact Stories”—ZS’s Arun Shastri and Gopi Vikranth chat with digital, analytics, technology and customer experience leaders from various industries and organizations to understand how they are engaging their customers. Each episode covers a variety of topics, from how companies are transforming their customer experience programs and how they’ve adapted during the COVID-19 pandemic to how they see digital engagement evolving in the future through the use of tools such as AI.

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Download Audio Filehttps://www.buzzsprout.com/1666369/episodes/16275886-reinventing-customer-experience-jason-morris-of-nordstrom.mp3

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