In this episode of Scaling Expertise, I sit down with Jillian Dolberry, team and systems strategist and founder of Jillian Dolberry HQ, to talk about what it really takes to scale a business with integrity. Jillian shares why values are the compass for sustainable growth — and how mindset can either fuel or stifle your potential as a business owner.

We get honest about the emotional toll of leadership, the myth of perfect systems, and why grace — not grit — may be your best growth strategy. Plus, Jillian introduces her 90-day intensive, built to help you step into your CEO role with confidence and clarity.

Whether you're building your first team or rethinking your systems to scale, this episode will help you align your operations with what matters most.

Key Takeaways:

• Grace Fuels Growth - Jillian shares that giving yourself grace during setbacks is essential to scaling with confidence and authenticity.
• Decisions Shape Your Business - Poor delegation and disconnection often stem from reactive decision-making that isn’t grounded in your values.
• Delegation Requires Clarity - Understanding your business functions through tools like the Team Task Tracker makes effective delegation possible and scalable.
• Mindset Is the Real Obstacle - Many scaling challenges aren’t about resources—they’re about internal beliefs that need to be addressed with awareness, action, and accountability.
• Structure Enables Sustainability - Building systems that reflect your values and leadership style is key to running a business that grows without burning you out.

More About Our Guest:

Jillian Dolberry is a coach and business manager for women entrepreneurs, specializing in operations management and creative services. She's known for her work with virtual assistants and online business managers, guiding them on setting boundaries, developing systems, and navigating difficult conversations. Jillian also hosts the Grace-Filled CEO Podcast, further sharing her expertise in business management and leadership.

Connect with Jillian Dolberry:

• Website
• LinkedIn
• Instagram

Connect with Erin to learn how to Turn Your Expertise into Scalable Recurring Revenue.

LinkedIn: www.linkedin.com/in/erinaustin/

Think Beyond IP YouTube Page: https://www.youtube.com/channel/UCVztXnDYnZ83oIb-EGX9IGA/videos

Music credit: Paphos by Mountaineer

A Team Dklutr production