Tamara Miles, professor at Boston College and researcher at University of Pennsylvania's Positive Psychology Center, discusses her book "Meaningful Work" and its application to dental practices. As sister to Blatchford client Dr. Daniella Eversgerd and daughter of a Brazilian pediatric dentist, Tamara understands dental practice dynamics. Her research reveals that meaningful work consists of three Cs: Community (sense of belonging and caring leadership), Contribution (understanding why work matters), and Challenge (opportunities for growth and development). She emphasizes that one thank you per week from a leader can cut disengagement and burnout in half. The framework helps leaders move beyond providing just a paycheck to creating environments where team members thrive. Tamara shares practical strategies like the button system for daily recognition and explains how meaningful work builds resilience and increases productivity. Her research shows that when all three Cs are present, they create a multiplier effect that transforms workplace culture.
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