If you’re not investing in new technology, you are going to be left behind! One of the key challenges within any state government agency is ensuring system and application performance, SLA enforcement, secure operations, and adhering to strict federal and state compliance mandates, all while operating with limited budgets and staff. With help from Splunk, Health and Human Services (HHS) agencies manage systems that issue public benefits to citizens, maintain child welfare, enforce child support, and monitor public health. Come to this session to learn how to leverage Splunk to help you understand the "complete picture" of your systems and business processes to help your team move toward proactive management and increase customer satisfaction within your governmental applications. Create something useful from millions and billons of lines of log data to improve your application!

Speaker(s)
Josh Scheurer, System Architect, State of Michigan
Amy Hundley, Deputy Director for Field Operations Administration, State of Michigan - DHHS’, State of Michigan
Sanjay Srivastava, Division Director (Eligibility) , Department of Technology Management and Budget, State of Michigan

Slides PDF link - https://conf.splunk.com/files/2019/slides/IT2202.pdf?podcast=1577146212

Product: Splunk Enterprise, Splunk IT Service Intelligence, Splunk Mobile
Track: IT Operations
Level: Good for all skill levels