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Support Heroes by Kaizo
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Ep.3 Crucial Tips on How to Manage a Customer Service Team - Petra Hageman's Lessons Learned from Booking.com, Tripaneer & more
Released Thursday, 12th November 2020
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Ep.3 Crucial Tips on How to Manage a Customer Service Team - Petra Hageman's Lessons Learned from Booking.com, Tripaneer & more
Ep.3 Crucial Tips on How to Manage a Customer Service Team - Petra Hageman's Lessons Learned from Booking.com, Tripaneer & more
Thursday, 12th November 2020
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Support Heroes by Kaizo is a podcast made to celebrate Customer Support and develop the industry by sharing high-level insights in weekly, long-form discussions with expert guests. We want to shine a light on the contributions made by our brothers and sisters in the industry, and share best practices from some of our most trusted and talented colleagues. It's not very widely understood how tough it is to provide exceptional Customer Service, nor how much of an asset it is to companies looking to dominate the market. We'd like to change that misconception by putting Support Heroes from world-leading companies in the spotlight and connecting them to you- our dear listeners.
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podcast.kaizo.com
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https://cdn.simplecast.com/audio/bffa5f9a-66f4-4529-98f7-ac60d13da470/episodes/99cbfbac-edb6-490e-b4cd-2b71bbbe0535/audio/cf739c0a-54a7-48da-9fd8-e2b8b4d2396b/default_tc.mp3?aid=rss_feed&feed=ESJdDiyC
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