Ep.4 Diagnosing Symptoms of Success - Talixo's Jan Brenneke Shares Insights on Analytics & Metrics in Customer Support by Support Heroes by Kaizo | Podchaser

Episode from the podcastSupport Heroes by Kaizo

Ep.4 Diagnosing Symptoms of Success - Talixo's Jan Brenneke Shares Insights on Analytics & Metrics in Customer Support

Released Thursday, 19th November 2020

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Ep.4 Diagnosing Symptoms of Success - Talixo's Jan Brenneke Shares Insights on Analytics & Metrics in Customer Support

Ep.4 Diagnosing Symptoms of Success - Talixo's Jan Brenneke Shares Insights on Analytics & Metrics in Customer Support

Thursday, 19th November 2020

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Support Heroes by Kaizo is a podcast made to celebrate Customer Support and develop the industry by sharing high-level insights in weekly, long-form discussions with expert guests. We want to shine a light on the contributions made by our brothers and sisters in the industry, and share best practices from some of our most trusted and talented colleagues. It's not very widely understood how tough it is to provide exceptional Customer Service, nor how much of an asset it is to companies looking to dominate the market. We'd like to change that misconception by putting Support Heroes from world-leading companies in the spotlight and connecting them to you- our dear listeners.

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