In This Episode

What happens when decades of experience meet a systems-first mindset? In this engaging conversation, Adi Klevit interviews Rick Yvanovich about his unexpected journey from a corporate role in oil and gas to building a global ERP consulting firm.

Rick shares how his early days in Vietnam sparked an entrepreneurial path fueled by word-of-mouth referrals and hands-on implementation. But it wasn’t until he began hiring and scaling that he saw the crucial need for documenting systems and procedures. Together, he and Adi dive deep into the ROI of standard operating procedures, revealing how process clarity reduces friction, supports onboarding, and ensures business continuity—even through staff turnover.

The conversation also explores Rick’s take on proactive process review using Kaizen, how documentation increases business valuation, and why companies need to stop relying on tribal knowledge. Whether you're growing a team or preparing for an exit, this episode highlights how systems create both operational stability and long-term value.