In This Episode

When a small business crosses the startup threshold, growth brings complexity—and without structure, that complexity can stall progress. In this episode of the System Simplified podcast, host Adi Klevit sits down with Kelly Schaefbauer to explore the six managerial leadership practices that help small businesses build trust, clarity, and scalability.

Kelly explains how his methodology begins with a “task inventory” to map out every function, department, and responsibility before assigning people to roles. From there, businesses can create precise role descriptions, document step-by-step processes, set measurable performance benchmarks, and establish targeted training plans.

The conversation also dives into the final practice: continuous improvement. Kelly shares how regular reviews help identify constraints, refine processes, and raise performance across the board. Whether you’re a founder looking to scale or a manager striving for team alignment, this episode delivers a blueprint for operational success rooted in systems and accountability.