New series alert: Ops Quickies — snackable episodes on tech, tools, and systems. 🍿

We're kicking off with a big question wrapped in The Clunkiest Acronym: what the heck is a PSA ... or professional services automation platform?

Harv explains why the name’s a problem, what this kind of platform actually does, and why service businesses need to start paying attention.

If you've got any questions about ops tech, PSAs, or Scoro, drop me a message on LinkedIn. I'd love to hear from you – and might even turn it into a mini episode. 

And if you know someone who needs this explainer, forward it on and ask them to give it a listen.