What if connection was as simple as sharing a 15-second story?

In this episode of The Relational Approach Podcast, Marsha Shandur guides us into the world of storytelling, not just as entertainment, but as a powerful relational tool for care teams. With warmth and wisdom, she unpacks how small, emotionally-rich stories can help build trust, foster empathy, and create meaningful connections with families in senior care.

Marsha shows us that storytelling isn’t just a skill, it’s a bridge. A 15-second story can ease anxiety, humanize care, and help family members feel seen and reassured. When care teams learn how to “make a movie in someone’s brain,” they transform everyday moments into emotional touchpoints that deepen relational connection.

You’ll hear:

• How storytelling activates empathy and emotional resonance
• Why a tiny story can be more impactful than a checklist
• How leaders and staff can use small personal moments to build trust

Tune in and discover how storytelling isn’t just about what you say, it’s about how you help others feel. A Relational Approach starts with connection and that begins with the stories we choose to tell.

See the full show notes here

You can learn more about Marsha here: https://www.yesyesmarsha.com/

The special resources she provided for listeners is here: https://www.yesyesmarsha.com/deb