This this first episode of TMAC Talks, Jimmy, Sean, Mike and Mike discuss why some companies still use NPS, the pros and cons of doing so, and what might be a better alternative. Highly biased; language advisory.
About The Modular Analytics Company
The Modular Analytics Company (TMAC) is a rapidly expanding artificial intelligence and machine learning solution provider that helps people make better decisions faster. They deliver affordable AI and ML solutions in customer engagement, customer service, coaching and marketing across a variety of sectors including retail, banking, financial services and media.
The Modular Analytics Company was founded by Jimmy Hosang and Sean Northam in 2018 to change the way data science is understood and applied. The philosophy of the company is to generate, accelerate and modulate results; they build, test, fail and learn fast to provide value faster than other bigger, more expensive players in the market. At the heart of the company are TMACCERS; insatiably passionate experts who are as tenacious as they are experienced.
See acast.com/privacy for privacy and opt-out information.
Podchaser is the ultimate destination for podcast data, search, and discovery. Learn More