"We were so fast and furious with getting the facts out and responding to all of the change, that it took us a little time to say, hey, we need to provide inspiration, appreciation, and recognition every day. "

That's one of the major lessons Rose Glenn, Chief Communications and Marketing Officer at Michigan Medicine, learned during the COVID-19 pandemic and Black Lives Matter movement. In this podcast episode, Rose shares her marketing insights from 2020, as well as what she plans to continue moving forward.

Browse more COVID-19 marketing resources from Aha Media Group: https://ahamediagroup.com/resources/resources-covid19-marketing/