Marilyn and Heidi bring decades of research working with groups as diverse as school districts and the U.S. Army. I love a story they share about the meaning of truly learning a lesson. A lesson is when you look at the past and notice what worked and what didn't. The learning is when you actually try something new in the world and get a different result. It isn’t a lesson learned until you’ve tried it out and it’s made a difference.
Today’s conversation is all about how to learn lessons that create change in the context of community. Marilyn and Heidi share specific and highly practical approaches to learning together as a system and returning learning to the system. I took pages of notes on this interview and found it full of actionable insights.
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