In this episode, Xeno's co-founder Pranav Ahuja is joined by Dilpreet Singh, Head- CRM & Loyalty, Oberio Hotels. 

Dilpreet talks about his learning across the different kinds of loyalty & the recipe for creating a successful loyalty program.

Tune into the podcast to get a deeper insight into the world of loyalty, from the basics of why you need a loyalty program to scaling & running a successful one.