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Zafin | Customer Experience in Retail Banking: Buzzword or …

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Zafin | Customer Experience in Retail Banking: Buzzword or Business Priority?

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Zafin | Customer Experience in Retail Banking: Buzzword or …

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What is Zafin | Customer Experience in Retail Banking: Buzzword or Business Priority? about?

Here is the podcast description for Zafin | Customer Experience in Retail Banking: Buzzword or Business Priority?:

It seems as though every company is out to improve the customer experience. The concept has been around for some time, with varying degrees of success in industries like retail sales, telecommunications and e-commerce.However, if we turn our attention to financial services, we find that the customer experience is clearly broken. We see pockets of innovation from more progressive institutions, but it’s safe to say that, in general, banks are still searching for the elusive optimal customer experience to retain and deepen customer relationships.Did you know there are over 30 fees associated with the average checking account? Does your customer have a clear sense of what these fees are and why they’re charged?From a consumer banking perspective, our special guests break down the root causes of a poor customer experience and what banks need to do about it.

How many episodes of Zafin | Customer Experience in Retail Banking: Buzzword or Business Priority? exist?

As of Aug 18th, 2025, Zafin | Customer Experience in Retail Banking: Buzzword or Business Priority? has published 9 episodes.

When was the latest episode of Zafin | Customer Experience in Retail Banking: Buzzword or Business Priority??

The latest episode of Zafin | Customer Experience in Retail Banking: Buzzword or Business Priority? was published on Mar 24th, 2014

When did Zafin | Customer Experience in Retail Banking: Buzzword or Business Priority? launch?

Zafin | Customer Experience in Retail Banking: Buzzword or Business Priority? launched its first episode on Jan 27th, 2014.

Is Zafin | Customer Experience in Retail Banking: Buzzword or Business Priority? explicit?

The content of Zafin | Customer Experience in Retail Banking: Buzzword or Business Priority? is not explicit.

Who is the author of Zafin | Customer Experience in Retail Banking: Buzzword or Business Priority??

Zafin | Customer Experience in Retail Banking: Buzzword or Business Priority? is created by .

Which podcast categories does Zafin | Customer Experience in Retail Banking: Buzzword or Business Priority? belong to?

Zafin | Customer Experience in Retail Banking: Buzzword or Business Priority? belongs to the following podcast categories:

Business
Technology

Which podcast hosting provider does Zafin | Customer Experience in Retail Banking: Buzzword or Business Priority? use?

Zafin | Customer Experience in Retail Banking: Buzzword or Business Priority? is hosted on Unknown.

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